[PSS103] The 4th Industrial Revolution is Driving Systemic Change Across Many Sectors, Including Service Delivery and the Future of Expertise. How is it Redefining Your World?

Digital Transformation is accelerating with AI, Blockchain, IoT, 5G and other exponentially growing technologies.  Very popular is the notion of the 4.0 Industrial Revolution. While mainly used in the context of the Industrial Sector, its impact spans across many industries, especially where Services are at the center of business. This session discusses Digitalization and Technology Innovations like Augmented Reality, Blockchain, 5G and others related to the future of expertise.